SMS Terms & Conditions
Last Updated: July 31, 2026
These terms govern the SMS (text message) program operated by Stoller Lighting ("Stoller Lighting", "we", "us"). By providing your mobile phone number to a Stoller Lighting employee, or by calling or texting one of our published business phone numbers, you agree to these terms.
1. PROGRAM DESCRIPTION AND TYPES OF MESSAGES
Stoller Lighting uses SMS for one-to-one business conversations only. Each business phone number is assigned to an individual employee, and all messages are written and sent manually by that employee. We do not send marketing, promotional, bulk, or automated text messages through this program.
Messages you may receive include:
Appointment scheduling, confirmations, and reminders
Quote, order, and delivery status updates
Service and support follow-up
Responses to questions about your project, account, or billing
General business correspondence related to your existing relationship with Stoller Lighting
2. MESSAGE FREQUENCY / CADENCE
Message frequency varies. Because this is a conversational program, there is no fixed schedule and no recurring send. You will receive messages only in the course of an active conversation with a Stoller Lighting employee, typically in direct reply to an inquiry, quote, order, or appointment. There is no minimum or maximum number of messages.
3. MESSAGE AND DATA RATES
Message and data rates may apply. Stoller Lighting does not charge for SMS messages, but your mobile carrier's standard messaging and data rates apply to each message sent or received. Contact your wireless carrier for details about your plan.
4. HOW TO OPT OUT
You may opt out at any time by replying STOP to any message from a Stoller Lighting number. You will receive a single confirmation message and will receive no further SMS messages from that number. You may also ask any Stoller Lighting employee to stop texting you, or contact us using the details in Section 9.
Opting out of SMS does not end your business relationship with Stoller Lighting. We may still contact you by phone or email.
To resume messages after opting out, reply START to the same number.
5. HOW TO GET HELP
Reply HELP to any message from a Stoller Lighting number for assistance and contact information. You may also reach us at info@stollerinc.com or (206) 903-6112.
6. SUPPORTED CARRIERS
This program is available to subscribers of major United States and Canadian wireless carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, and others. Carrier participation may change without notice. This program is available only to recipients with mobile numbers in the United States (including Puerto Rico) and Canada.
7. DELIVERY AND CARRIER LIABILITY
Wireless carriers are not liable for delayed or undelivered messages. Stoller Lighting does not guarantee that any message will be delivered, and delivery is subject to effective transmission by your carrier and to network availability. Do not use SMS for urgent or emergency communications.
8. PRIVACY
Your mobile phone number is used only to communicate with you as described in these terms. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. For full details on how we collect, use, and protect your information, see our Privacy Policy at https://www.stollerinc.com/privacy-policy.
9. ELIGIBILITY AND CONTACT
You must be at least 18 years of age, or the age of majority in your jurisdiction, and the authorized owner or user of the mobile number provided, to participate in this program. Participation in this program is voluntary and is not required to purchase any product or service from Stoller Lighting.
Questions about these terms:
Stoller Lighting
Email: info@stollerinc.com
Phone: (206) 903-6112
10. CHANGES TO THESE TERMS
Stoller Lighting may update these terms from time to time. The Last Updated date above reflects the most recent revision. Continued participation after a change constitutes acceptance of the revised terms.